🚚 Shipping Policy

Brothers Electronics

At Brothers Electronics, we are committed to delivering your home and kitchen appliances safely and on time. Please read our shipping policy carefully.

📦 Order Processing Time

• All orders are processed within 1–2 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order is confirmed, you will receive a confirmation message/email.

🚛 Delivery Time

• Major Cities: 2–4 business days

• Other Areas: 3–6 business days

• Remote Areas: 5–8 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

💰 Shipping Charges

• Free Shipping on selected products.

• Standard shipping charges may apply depending on:

  • Product weight

  • Size of appliance

  • Delivery location

Shipping cost (if applicable) will be displayed at checkout.

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.
You can track your order directly through the courier’s website.

📦 Large Appliance Delivery

For large home appliances (e.g., refrigerators, washing machines, ovens):

• Delivery is made to your doorstep.

• Installation services (if available) may be scheduled separately.

• Please ensure someone is available to receive and inspect the product at delivery time.

⚠️ Damaged or Missing Items

If you receive a damaged product:

1. Do not accept the package if visibly damaged.

2. Take clear pictures of the package.

3. Contact us within 24 hours of delivery.

We will assist you with replacement or resolution.

❌ Order Cancellation

• Orders can be cancelled within 12 hours of placement.

• Once shipped, cancellation may not be possible.

📞 Contact Us

If you have any questions about shipping, feel free to contact us:

📧 Email: brotherselectronics1997@gmail.com
📱 Phone/WhatsApp: 03040197096